Operational resilience – the ability to prevent, respond to, recover and learn from operational disruptions – is always a key priority for regulated firms. But it is in uncertain times, such as these, that the ability to make decisions quickly, to prioritise resources and keep people productive and safe becomes essential.In the last month alone, the ability of financial institutions and FMIs to prevent, adapt, respond to, recover and learn from operational disruptions has been tested in an unprecedented manner. The COVID-19 outbreak has brought operational resilience into even sharper focus and a robust crisis response plan and capability is key to minimising the impact the crisis has on your business, staff and customers.The supervisors’ message is clear: firms must identify their important business services, which, if disrupted, could cause harm to wholesale or retail clients or market integrity, threaten the viability of firms or cause instability in the financial system.Firms should already have had in place crisis management and business continuity plans, as part of their operational resilience frameworks, that factored in range of scenarios, including a health pandemic. This should help them respond effectively, but protecting the business and customers will require a host of timely interventions, smart use of resources and potentially difficult decisions from leaders across the organisations.It is against this backdrop that City & Financial Global is running its professional webinar series on Operational Resilience, built on the success of 6 preceding annual conferences and summits.This series comprises five webinars, which will cover operational resilience practicalities in the context of the new challenges faced in the current crisis.
Webinar OneSupervisors' guidelines on how to prepare for maximum resilience in times of operational disruption
Webinar TwoTechnology and risk oversight best practices
Webinar ThreeRisk management and response to manage the impact and protect people
Webinar FourCyber resilience: protecting your business in a time of crisis
Webinar FiveFireside Chat
CROS, MDs, Senior Managers, VPs, Directors, Heads of the following functions:Operational Risk & Resilience, Operational Risk, Technology & Cyber Risk, Risk, Operational Organisational & Cyber Resilience, Banking Markets & Products, Innovation, Investment Services, Legal & Compliance, Outsourcing & Third Party Risk, Shared Services Risk, Strategy & Change, Risk Controls, Enterprise Risk, Business Control, Operational Stress Testing, Conduct Surveillance, Risk Policy and Conformance, FinTech Risk, Risk and Regulatory, Risk Analytics, Public Cloud RiskFrom Financial Institutions, Fund, Asset and Wealth Management Firms, Brokerage Houses, Exchanges, Depositories and Repositories.Furthermore, participation in the forum will also be very relevant for Solutions Providers and Financial Technology Companies, Strategic Consultancies, Law Firms, Accountants and other Advisers.