Service Design Futures Workshop

13:30-14:15

This workshop will be taking place during the lunchtime of the main conference.

This is by invitation only for law firms in attendance at the event. Please email bookings@cityandfinancial.com to apply for a place. There are only 25 places available so this will work on a first come first served basis.

This practical workshop will give participants a chance to explore and assess the potential of AI for legal service design. Combining futures and service design methods, the workshop will involve mapping out how clients might interact with law firms in the future and discussing what this means for productivity and business models.

The workshop will be led by Lucy Kimbell and Makayla Lewis of University of the Arts London in collaboration with Tim Vorley, University of Sheffield. It is one strand of work within an interdisciplinary research project supported by the Industrial Strategy Challenge Fund of UK Research and Innovation exploring the implications of AI for mid-size accountancy and legal firms. 

For more about the project visit nextgenpsf.co.uk or Twitter @NextGenPSF 


Speaker Biographies

Makayla Lewis 
Makayla is Research Fellow, Innovation Insights Hub, at University of the Arts London. Her interests are human-computer interaction, user experience, co-design, human factors in cyber security and smart money. She is also a sketchnote artist and daily doodler. @maccymacx

Tim Vorley
Tim is Professor of Entrepreneurship and Associate Dean, Impact, Innovation & Engagement in the Management School at University of Sheffield. An economic geographer by background, Tim is particularly concerned with the organisational dynamics of entrepreneurialism and productivity. He is Deputy Director of the ESRC funded Productivity Insights Network and leads the Innovation Caucus funded by Innovate UK/ESRC.